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HelpDesk Tools

A Help Desk questionaire

Help Desk software (also known as call tracking or incident ticketing software) is software which register calls (incidents).
By setting up procedures, tracking and automatic actions, a call (incident) can be processed. The services will increase dramatically.

Help Desk software has a great deal of impact on an organization. Therefor we would like to ask you some questions to get a first impression. Follow the above link. 

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